Privacy Statement  

This statement tells you about your privacy rights and sets out how Ability West, as Data Controller, collect, use, process and disclose your personal data relating to your interactions with our website www.abilitywest.  

 Ability West is not responsible for the content or privacy practices of other websites.  Any external links to other websites are clearly identifiable as such.

General statement

Any personal information which you choose to send to us via the website will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts.

Information we may collect from you

“Personal data” under Data Protection Law, and EU Privacy and Electronic Communications Directive 2002/58/EC and all national implementing legislation means any information about an individual that can be identified.  You can use our site without being required to provide any personal data to us.  We only collect personal data about you on the site which you volunteer when you email us or use our online forms in order to make contact or donate.  In addition to the information you provide to us, we collect usage information when you visit our site.

We collect and process the following types of personal data about you when using a form or donation or purchase:

Contact Data: Name and email address

Financial Data: Debit or credit card details, name, address, mobile number, email address via our service provider Pay Pal.

Transactional Data including details about payments from you of products you have purchased from us via our service provider Pay Pal.

Technical Data including IP (Internet Protocol) address via our service provider Google Analytics.

Usage Data including information about how you use our website via our service provider Google Analytics.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data)

When do we collect this information?

contains simple information about the user’s identity but no personal information. When the user closes their browser, the cookie is destroyed. You can set your computer not to accept cookies without a loss of functionality on this website.

Google Analytics:  Ability West use Google Analytics as a web analytics service that tracks and reports website traffic. No personal information is collected that could be used by us to identify website visitors.

Log Files: Technical details in connection with visits to this website are logged by our internet service provider for statistical purposes.  No information is collected that could be used by us to identify website visitors.  Our log records do not contain any personal information about users.  Statistical information that is gathered does not constitute "personal data" for the purposes of the Data Protection Acts.

Who do we disclose this information to?

Ability West use PayPal as a service provider to process debit or credit cards in relation to any online donations or purchases.  PayPal do not retain, share, store or use personal information for any purpose other than to provide the service to us.

Ability West use Google Analytics to measure and improve our websites performance.  No personal information is kept. 

Ability West hold contracts with both PayPal and Google Analytics which contain safeguards for your rights

Your rights

Under the General Data Protection Regulation and the Data Protection Act 2018 you have a number of rights with regard to your personal data.  You have right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing and the right to data portability.  Each request will be considered on an individual basis with consideration to other statutory or legislative requirements.

If you have provided consent to the processing of your data, you have the right to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.

If you wish to see a copy of the records that we hold about you then you should write to the Data Protection, Ability West, Blackrock House, Salthill, Galway.

If you have any concerns as to how your data is processed you can contact Data Protection Officer at:

Ability West,

Blackrock House,


Galway.H91 R254

Ph: 091-540900


You may wish to make a complaint if you believe that Ability West have not complied with the requirements of the General Data Protection Regulations or Data Protection Act 2018 with regard to your personal data, you may contact the Data Protection Commissioners Office at:

Data Protection Commission,

Canal House,

Station Road,


Co. Laois. R32 AP23

Ph: +353(0)761104800 or Lo Call 1890252231



Ability West is committed to protecting the security of your personal data.  A variety of security technologies and procedures are used to help protect your personal data once received from unauthorized access, use and /or disclosure.

As effective as modern security practices are, no physical or electronic security system is entirely secure, thus we cannot guarantee the security of your personal data transmitted through our site.  Any transmission of personal data is thus at your own risk.